Q:1. What is the fastest way to find a particular product on Leading Edge Air Foils?
A: Use our convenient, cross-category, keyword search Quick Find feature. You can search by item number, model name or key word(s) describing the product. Also, you will find links to product categories located on the left side of your screen throughout your shopping experience.
Q:2. How often is the stock updated on Leading Edge Air Foils?
A: We are constantly adding to our expansive collection of products. By regularly updating our product lines we are able to supply you with seasonal favorites as well as the most current trends.
Q:3. What shipping methods are available?
A: We currently offer a variety of expedited and standard delivery options.
Q:4. Is international shipping available? To what international destinations do you ship?
A: We currently ship to international addresses in a limited number of countries, all of which are listed in our International Shipping information .
Q:5. What forms of payment are accepted?
A: We currently accept Visa Card, Master Card or Discover Card. We also accept wire transfer. Please contact us and we will provide you with Wire Transfer instructions.
Q:6. Can I use more than one credit card to pay for my web order?
A: No, currently we only accept one credit card number per web order.
Q:7. How do I know when my order has been received?
A: Once your order has been received, you will receive an e-mail from us. This e-mail confirms that we have received your order and it includes your order number. Keep this e-mail for your records.
Q:8. How do I know when my order has been shipped?
A: We do not confirm shipping dates unless requested.
Q:9. How can I track my order?
A: We do not have online tracking. Please call Customer Service 1-800-532-3462 or e-mail email@example.com.
Q:10. Can I ship to my office or another residential address even if it is different than my billing address?
A: While you can ship to an office address, a residential address other than your billing address must be listed with your credit card company
Q:11. Are the product images on your site photographs of the actual merchandise?
A: Yes, all of the product images on Leading Edge Air Foils are images of our actual merchandise.
Q:12. During the order and shipment process, when is my credit card billed?
A: Your credit card is billed when your order is shipped, not received.
Q:13. Do I have to pay sales tax on my online purchase?
A: Since Leading Edge Air Foils is based in Wisconsin, state law requires that we charge sales tax on orders shipped to customers residing in Wisconsin. To customers residing in states other than Wisconsin, please be aware that, if applicable, the taxing authorities in your state may charge you a "use" tax on your out-of-state internet and/or catalog purchases. While it is not the responsibility of Leading Edge Air Foils to charge or collect this "use" tax from you at this time, we are alerting our customers regarding this possibility as a courtesy. If you require further information on this issue, we suggest you contact the tax authorities in your state directly.
Q:14. Can I get a catalog of your product assortment sent to me?
A: We do have a catalog available. You can request one via online, by mail or by phone.